1. Order Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a shipping notification email once your order has been shipped.

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2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer free standard shipping within the United States. Delivery typically takes 3-7 business days.

Please Note: Delivery delays may occasionally occur due to unforeseen circumstances.

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3. P.O. Boxes or APO/FPO Addresses

• We do not ship to APO/FPO/DPO or P.O. Box addresses at this time.

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4. Order Tracking

• Once your order has shipped, you will receive an email with a tracking number.
• You can use the tracking number to monitor your shipment’s progress on the carrier’s website.

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5. International Shipping

• Currently, we only ship within the United States.
• We are working on expanding our shipping services to international destinations in the near future. Stay tuned!

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6. Damages and Issues

• Please inspect your order upon receipt and contact us immediately if:
  • The item is defective or damaged.
  • You received the wrong item.
• We will evaluate the issue and take appropriate action, including replacements or refunds, as applicable.

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7. Lost or Stolen Packages

• We are not responsible for lost or stolen packages once they are marked as delivered.
• If your package shows as delivered but you have not received it, please contact the carrier directly to file a claim.
• We will assist in any way we can, but the responsibility lies with the shipping carrier.

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8. Shipping Restrictions

• Certain items may have shipping restrictions due to size, weight, or regulatory requirements.
• Any applicable restrictions will be noted in the product description.

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9. Returns and Refunds

• For details regarding returns and refunds, please refer to our Return Policy.
• Please note that shipping charges are non-refundable.

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10. Contact Us

If you have any questions or concerns regarding this Shipping Policy, please contact us:

• Email: info@trendtents.com
• Phone: (866) 948-0088