Effective Date: [08/09/2024]

At TrendTents, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from trendtents.com.

1. Information We Collect

We collect various types of personal information from you, including:

Personal Information You Provide

• Contact Information: such as name, email address, phone number, and shipping address.
• Order Information: such as products you purchased, order details, payment method, and billing address.
• Account Information: If you create an account, we collect your username, password, and preferences.
• Payment Information: Payment details such as credit card number or payment method, though this information is handled securely by third-party processors.

Automatically Collected Information

When you visit our Site, we automatically collect certain information using cookies, including:

• Device Information: such as IP address, browser type, and device ID.
• Browsing Data: such as pages you viewed, time spent on our site, cookie, and actions taken (e.g., adding items to your cart).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders: including shipping and handling of your purchases.
• To communicate with you: via email or phone for order confirmations, updates, or marketing (with your consent).
• To improve our services: by analyzing usage data to enhance our website, products, and customer service.
• To comply with legal obligations: such as tax laws and regulations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties in the following ways:

• Service Providers: We may share your data with service providers (e.g., shipping companies, payment processors) who assist us in operating our business.
• Legal Requirements: We may disclose your personal information if required by law, such as in response to court orders or legal requests.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights (For European Residents)

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request access to your personal data.
• Right to Rectification: You have the right to correct inaccurate personal information.
• Right to Erasure: You have the right to request that we delete your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request that we limit the use of your data.
• Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
• Right to Object: You can object to the processing of your data in certain situations, such as for direct marketing purposes.

To exercise these rights, please contact us at info@trendtent.com.

6. Your Rights (For U.S. Residents)

For residents in the U.S., particularly those in California (per the California Consumer Privacy Act – CCPA):

• Right to Know: You may request details about the personal information we collect and how it is used.
• Right to Delete: You may request the deletion of your personal data, subject to certain legal limitations.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information (though we do not sell your data).

To exercise these rights, please contact us at info@trendtent.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site. These cookies help us remember your preferences and analyze traffic. You can manage or disable cookies through your browser settings, but please note that certain features may not function properly without them.

8. Data Security

We take the security of your personal information seriously. We use various physical, electronic, and administrative safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by revising the effective date at the top of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us at:

• Email: info@trendtent.com
• Phone: (866) 948-0088
• Address: 1715 E WILSHIRE,SUITE 704/705,SANTA ANA CA 92705