Effective Date: [08/09/2024]

At TrendTentsInc, we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase on trendtents.com.

1. Information We Collect

We collect personal information in the following ways:

Personal Information You Provide

• Contact Information: Name, email address, phone number, and shipping address.
• Order Information: Products purchased, order details, payment method, and billing address.
• Account Information: Username, password, and preferences if you create an account.
• Payment Information: Credit card number or payment method (handled securely by third-party processors).

Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and tracking technologies, including:

• Device Information: IP address, browser type, and device ID.
• Browsing Data: Pages viewed, time spent on our site, actions taken (e.g., adding items to your cart), and cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders: Including shipping and handling your purchases.
• To communicate with you: Via email or phone for order updates, confirmations, or marketing (with your consent).
• To improve our services: By analyzing usage data to enhance our website, products, and customer service.
• To comply with legal obligations: Such as tax laws and other regulations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• Service Providers: With companies that help operate our business (e.g., shipping companies, payment processors).
• Legal Requirements: If required by law, such as responding to court orders or subpoenas.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

5. Your Rights (European Residents)

If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: Request access to your personal data.
• Right to Rectification: Correct inaccurate personal information.
• Right to Erasure: Request deletion of your data in certain circumstances.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a commonly used format.
• Right to Object: Object to data processing, such as for marketing purposes.

To exercise these rights, contact us at info@trendtent.com.

6. Your Rights (U.S. Residents)

For U.S. residents, particularly in California (under the California Consumer Privacy Act – CCPA):

• Right to Know: Request details about the personal information we collect and its uses.
• Right to Delete: Request deletion of your personal data, subject to legal limitations.
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell your data).

To exercise these rights, contact us at info@trendtent.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These tools help remember your preferences and analyze website traffic. You can manage or disable cookies in your browser settings, though certain features may not work properly without them.

8. Data Security

We prioritize the security of your personal information and use physical, electronic, and administrative safeguards to protect it. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be noted by revising the effective date above. Please review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, reach out to us:

• Email: info@trendtent.com
• Phone: (866) 948-0088
• Address: 1715 E Wilshire Ave, Suite 704/705, Santa Ana, CA 92705